Eata ("Eata", "we", "us") provides restaurant technology to businesses in Australia. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It covers this website and enquiries you make through it. Restaurants using the Eata platform have their own privacy policies for their customers.
Information we collect
When you request a demo or contact us we collect the details you give us: your name, business name, email address, phone number, number of locations, the products you are interested in and any message you write.
Our website uses privacy-friendly analytics that count page views without cookies and without identifying you personally. We do not use advertising trackers.
How we use your information
- To respond to your enquiry and arrange a demo.
- To send you information about Eata products you asked about.
- To improve this website and our services.
- To meet legal obligations.
We do not sell personal information.
Third-party services
Enquiries are delivered to us by email through a transactional email provider. Our website is hosted on cloud infrastructure and delivered through a content delivery network. These providers process data on our behalf under their own security commitments and may store data outside Australia.
Data storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including encrypted connections and access controls. No method of transmission over the internet is completely secure.
Data retention and deletion
We keep enquiry details for as long as needed to follow up and for a reasonable period afterwards. You can ask us to update or delete your details at any time using the contact details below.
Access and correction
You may request access to the personal information we hold about you and ask us to correct it. We will respond within a reasonable time. If you are unhappy with how we handle a complaint you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy from time to time. The latest version is always published on this page with the date it was last updated.
Contact us
Eata
80H Epping Rd, Epping VIC 3076
hello@eata.com.au · 1800 786 123